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Medical Assistant Pathway Program

Program Overview

“Deciding to work in healthcare was the best decision I ever made because it’s exciting, fast-paced, secure and it gives me great satisfaction to know that the work I’m doing really matters.”
— Anna Vasquez, Medical Assistant Kaiser-Gilroy

Medical assistants act as an extra set of hands for doctors and nurses and are important to the overall patient experience. The medical assistant performs both clinical and administrative duties while getting an overview of the many different roles within the medical field.

Administrative duties could include answering telephones, scheduling appointments, filling out and updating medical records, and handling billing. On the clinical side, medical assistants are often responsible for greeting and taking a patient’s medical history, preparing patients for examination, measuring vital signs such as blood pressure and temperature, and assisting the doctor during appointments.

Medical assistants need to be problem solvers that are both compassionate and non-judgmental. They also need solid communication and organizational skills. Job responsibilities vary by employer but generally include tasks to keep the offices and clinics of physicians and specialists running smoothly.