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Franchise Technology

We are developing a series of technology standards and best practices for franchise systems

We are trying to understand how franchises leverage technology in their stores to enhance customer experience, employee engagement, and overall operational efficiencies.

More specifically, we are examining best practices around internet connectivity needed to support the growing technology platforms and enterprise software systems used in daily franchised businesses operations. As franchised businesses are increasing their reliance on enterprise, mobile, and cloud-based technologies, how are their network connectivity needs, performance, and usage changing?
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3. How effective is the technology stack used in your franchised businesses? (check all that apply)